Looking After Your Staff in a Small Business
Your staff is what keeps the business ticking over, and if you are in the camp of referring to your team as assets, and nothing more, then you might need to change your opinion. Your employees take on a wide range of tasks, and each of these tasks will lead to a final goal – earning money.
But your employees can earn more, and they will be willing to go above and beyond if you treat them right.
How can you get your team from ‘resources’ to active and exciting parts of the company?
Here are a couple of ways to ensure that your team always produce their best.
You and Them
Sure, you own the company, or perhaps you are high up and have more responsibility – it doesn’t mean that you’re more important as a human. And maybe not even within the company – not really.
It is essential that no matter your company’s size, you aren’t a pedestal; instead, if you have a team member who has an issue, they can come to you without fear. Look at the tech boss who put everyone on 70k – minimum salary. Dan Price made his company irresistible; he also cared about what was going outside of work and took a pay cut to make it work.
If you own a medical company, medical teaching, or a chemical company – are your staff as safe as they could be? Many companies look at the minimum amount of safety that they can provide their team. But really, and indeed, in the current climate, you should make sure that the safety gear, like aprons, for example, is from high-quality sources like https://barriertechnologies.com/. Make sure that you healthy and safety is a prority and your staff feel safe too.
Sometimes some clients want to hang someone out to dry even for the smallest of mistakes. It can be tough for your staff to feel like they are being attacked, and even more so when the client in question is known for having a bad attitude or can be rude.
No matter how much that client is spending, there is no excuse for letting them attack your staff. Have the back of your team, even if they have made minor mistakes – almost all errors can be fixed and adjusted.
Your team will need time from you, time to themselves, and time to deflate too. Employees can feel like cogs in the wheel and not appreciated at all. Indeed, this is compounded when their boss isn’t available for them. While everyone does have work to do, making a regular slot to check in with your staff is essential.
Have this separate from the regular meetings, and instead, have a coffee planned in with each team member once a month. As your team grows, this will be more challenging to do – but planning in shorter calls, email exchanges, and an HR/Mentoring department can help.
And finally, provide your staff with multiple growth opportunities within your business too. Training and talks, even networking event too. Your team is more than just cogs in the machine, treat them with respect, and you’ll see the bonus in your bottom line.