Today, customers expect a great customer experience consisting of an uncomplicated customer journey, and of course maximum convenience. As more and more companies offer a similar experience, the competition becomes tough. Customers also get used to it and here your organization actually commits to meeting the changing customer expectations. Customers can be frustrated by organizations that do not adapt and adopt new technology because they see it as a lack of consideration for the […]
The last year was an unpredictable one for businesses. This has left a lot of businesses wondering how they can plan for the coming year when they are still recovering from the past year. What makes it even harder is that we are not entirely sure what 2021 will bring. Even though there is not a way to prepare entirely for every scenario that may happen, there are some things that you […]
Keeping Your Employees Safe in the Workplace We all know the importance of health and safety in the workplace. But knowing about it is not quite enough. As an employer, you have a responsibility to provide a safe workplace for employees. Workplaces should be free from recognized hazards and comply with standard rules and regulations issued under the Occupational Safety and Health Act. Workers have the right to receive workplace safety and health […]
In the fast-paced, highly driven and goal oriented world of entrepreneurship, professional burnout is an ever present risk that has to be taken into account and mitigated as much as possible both for the sake of the success of the professional venture itself, and also for the sanity and well-being of the entrepreneur in question. There’s a lot for an entrepreneur, or any professional, for that matter, to consider and weigh up. […]
Starting a business is no easy thing to do, and many start off at home where they have less outgoings to consider and take the time to nurture their business. However, in time, you may find that working from home is no longer viable, and you need to consider a business location. This might be so that you have a space to work from, a place to store stock and to expand. Or it […]